Privacy Policy

Last updated: 31 October 2026

This policy explains what information Al-Hamd Traders collects through alhamdtrader.com, why we collect it, and what we do with it. We are an industrial materials supplier based in Lahore, Pakistan. We are not in the business of selling data, and we do not sell, rent or trade your information to anyone.

Who we are

Al-Hamd Traders
28 Brandreth Rd, Ram Gali Naulakha, Lahore 54000, Punjab, Pakistan
Email: info@alhamdtrader.com
Telephone / WhatsApp: +92 321 4445067

What we collect, and why

Information you give us

When you send an enquiry through a form on this site, or contact us by email or WhatsApp, we receive whatever you choose to provide — typically your name, email address, telephone number, company name, and the details of your enquiry.

We use this only to respond to you: to prepare a quotation, to ask follow-up questions about your specification, and to fulfil and deliver an order if you place one.

Form submissions are stored in this website’s database so that an enquiry is not lost if an email fails to arrive. They are also sent to our business email address.

Information collected automatically

Like most websites, our hosting and security systems record basic technical information when you visit: your IP address, browser type, the pages you viewed, and the time of the visit. This is used to keep the site running, to diagnose faults, and to detect and block malicious activity.

We also use Google Analytics to understand how visitors use the site in aggregate — which pages are read, which products are searched for. This helps us decide what technical information to publish. Google Analytics sets cookies and processes data on Google’s servers under Google’s own privacy policy.

Cookies

This site uses cookies for two purposes: analytics, as described above, and page caching, which makes the site load faster. We do not use cookies for advertising, and we do not track you across other websites.

You can block or delete cookies through your browser settings. The site will continue to work normally without them.

Who else sees your information

We share your information only with the service providers that make this site and our correspondence work:

• Our web host — stores the website and its database.
• Our email provider — delivers enquiry notifications and our replies to you.
• Google Analytics — receives anonymised usage data, as described above.

We may also disclose information where we are legally required to do so. Beyond that, we do not pass your details to any third party — and specifically, we do not share enquiry details with other suppliers or manufacturers.

How long we keep it

We keep enquiry and quotation correspondence for as long as it remains commercially useful — typically so that we can refer back to a previous specification when a customer reorders. Where records relate to a completed sale, we retain them as long as required for tax and accounting purposes. You can ask us to delete your enquiry at any time.

Security

This site is served over an encrypted HTTPS connection and is protected by a web application firewall and malware scanning. No system is perfectly secure, but we take reasonable technical measures to protect the information we hold, and we restrict access to it to the people who need it to do their work.

Your choices

You can ask us to:

• tell you what information we hold about you;
• correct anything that is wrong;
• delete your enquiry and contact details from our records;
• stop contacting you.

Email info@alhamdtrader.com and we will action it. We do not charge for this.

Other websites

Our pages link to external sites, including manufacturer datasheets and our own social media profiles. We are not responsible for the privacy practices of those sites; please read their policies.

Children

This is a business-to-business industrial supply website. It is not directed at children, and we do not knowingly collect information from them.

Changes to this policy

If we change how we handle information, we will update this page and change the date at the top.

Contact

Any question about this policy, or about information we hold, should go to info@alhamdtrader.com, or by post to 28 Brandreth Rd, Ram Gali Naulakha, Lahore 54000, Pakistan.